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Professional Development Online Programs

PROGRAM CATALOG

Choose one or more of the following programs and click on the link to view a list of the topics you will learn, course objectives, and the estimated time to complete each one. Once we process your registration, you will receive a login and password and will have access to the course for up to 12 months. You can also mix and match courses as long as they are taken in groups of five.

Don't see what you want? Call SDSU Professional Development at (619) 594-1138 or email pdol@sdsu.edu and we'll help you customize a program that meets your needs.

Example: You want to take a management program but like courses in two different programs. You may choose two courses from Essential Skills for Tomorrow's Manager and three courses from Moving from Technical Professional to Management to make up the five course total. Please note: online registration is NOT available for customized programs. Call (619) 594-1138 to register for your custom program by phone.

Preferred Partners save 10% on PDOL course fees!

To find out how your organization can benefit through our Preferred Partner program, contact the Professional Development Division at (619) 594-5640 or email tmcleod@mail.sdsu.edu.

Corporate customers have the benefit of a price schedule that reflects significant savings based on volume. Programs can be tailored to meet your company’s needs!

SDSU Research Foundation Program


TOPIC AREAS
ADMINISTRATIVE SUPPORT
DESKTOP COMPUTER SKILLS
COMMUNICATION
CUSTOMER SERVICE
ACCOUNTING and FINANCE
HUMAN RESOURCES
MANAGEMENT & LEADERSHIP
 MARKETING
OPERATIONS
PROJECT MANAGEMENT
TEAMBUILDING

>> Learn more about reduced fees through the Professional Development Preferred Partner Program.

Online Course Project Management Certificate Program (PMBOK® Guide, Fourth Edition)
Want to learn project management, but don't have the time to come to class? We offer an online certificate program to help you develop your project management skills or prepare for the PMP® exam. You'll work at your own pace and have one year to complete the 23 web-based courses required to earn the certificate. The course content is aligned with the project management knowledge areas outlined in the PMBOK® Guide, Fourth Edition published by the Project Management Institute (PMI®). This course fulfills PMI®'s educational requirement for all persons applying for PMP® certification (application and information can be obtained at www.pmi.org). Register now and receive our online PMP® exam prep course free once you earn the certificate. Both the Project Management Certificate Program (PMBOK® Guide, Fourth Edition) and the online PMP® exam prep course must be completed within one year of your registration date. PMI®, PMP®, PMBOK®, and CAPM® are trademarks of the Project Management Institute, Inc. Call (619) 594-1138 for more details.

Project Management Essentials (PMBOK® Guide, Fourth Edition aligned)
An Introduction to Project Management
Project Life Cycles and Stakeholders
Introduction to Project Process Groups and Initiating a Project
Project Planning
Executing, Monitoring & Controlling, and Closing a Project

Project Integration Management (PMBOK® Guide, Fourth Edition aligned)
Initiating a Project and Preparing the Project Plan
Project Integration: Executing and Completing a Project

Project Scope Management (PMBOK® Guide, Fourth Edition aligned)
Planning Project Scope
Controlling Project Scope

Project Time Management (PMBOK® Guide, Fourth Edition aligned)
Elements of Project Time Management
Project Scheduling

Project Cost Management (PMBOK® Guide, Fourth Edition aligned)
Estimating Activity Costs
Budgeting and Controlling Costs

Project Quality Management (PMBOK® Guide, Fourth Edition aligned)
Planning for Quality
Performing Quality Assurance and Control

Project Human Resources Management (PMBOK® Guide, Fourth Edition aligned)
Elements of Project Human Resource Management
Implementing Project Human Resource Management

Project Communications Management (PMBOK® Guide, Fourth Edition aligned)
Communications Planning and Information Distribution

Project Risk Management (PMBOK® Guide, Fourth Edition aligned)
Planning and Identifying Project Risk
Analyzing Project Risk

Project Procurement Management (PMBOK® Guide, Fourth Edition aligned)
Planning Project Procurement and Requesting Seller Responses

Project Management Professional Responsibility (PMBOK® Guide, Fourth Edition aligned)
Ethics and Professional Knowledge
Stakeholder Interests and Cultural Diversity
Noncredit Schedule No. 09FAOL 99231 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $1599 | Preferred Partner Fee: $1449

Register online for 09FAOL 99231 PD


Online Course Advanced Business Finance
Courses in this program include:
Introduction to Advanced Finance
Investment Project Analysis and Selection
Raising Capital and Financing Decisions
Managing Working Capital
Corporate Restructuring
Financial Risk Management
International Finance
Noncredit Schedule No. 09FAOL 99201 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $589 | Preferred Partner Fee: $529

Register online for 09FAOL 99201 PD


Online Course Advanced Project Management
Courses in this program include:
Setting Up a Project Office
Portfolio Management
Project Management Maturity
Building Productive Stakeholder Relationships
Project Estimating Techniques
Managing Accelerated Projects
Noncredit Schedule No. 09FAOL 99219 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $838 | Preferred Partner Fee: $758

Register online for 09FAOL 99219 PD


Online Course Advanced Skills for Administrative Support Professionals
Courses in this program include:
Behavior: Putting Your Best Foot Forward
Managing Yourself and Those Around You
Partnering with Your Boss
Communicating with Power and Confidence
Advanced Administrative Support Simulation
Noncredit Schedule No. 09FLOL 99223 PD
Dates: Register anytime and have access for up to 12 months.
Location: Online
Fee: $419 | Preferred Partner Fee: $379

Register online for 09FLOL 99223 PD


Online Course Basic Business Math Skills Certificate
Courses in this program include:
Whole Numbers, Fractions, and Equations
Decimals and Percents
Ratios, Averages and Graphs
Noncredit Schedule No. 09FAOL 99247 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $505 | Preferred Partner Fee: $455

Register online for 09FAOL 99247 PD


Online Course Behavioral Interviewing
Courses in this program include:
Building a Firm Foundation
Screening Applicants
Preparing for the Behavioral Interview
Conducting the Behavioral-based Interview
Preparing as the Interviewee
Experiencing the Behavioral-based Interview
Noncredit Schedule No. 09FAOL 99205 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $505 | Preferred Partner Fee: $455

Register online for 09FAOL 99205 PD


Online Course Business Finance for Managers
Courses in this program include:
Introduction to Finance
Making Budgets Work
Cash Management
Financial Statements and Analysis
Sources of Funding
Manager's Performance Guide - Business Finance
Noncredit Schedule No. 09FAOL 99203 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $505 | Preferred Partner Fee: $455

Register online for 09FAOL 99203 PD


Online Course Business Writing Essentials
Courses in this program include:
Writing with Intention
Avoiding Errors in Usage and Punctuation
Avoiding Grammatical Errors in Business Writing
Crisp Composition
Reaching the Audience
Getting the Most from Business Documents
The Writing Process
Noncredit Schedule No. 09FAOL 99204 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $589 | Preferred Partner Fee: $529

Register online for 09FAOL 99204 PD


Online Course Certified Manager of Quality and Organizational Excellence
Courses in this program include:
Leadership
Team Dynamics
Developing and Deploying Strategic Plans
Managerial Skills and Abilities
Communication Skills and Project Management
Quality Systems, Models, and Theories
Problem Solving and Process Management Tools
Measurement: Assessment and Metrics
Customer Focused Management
Supply Chain Management
Training and Development
Noncredit Schedule No. 09FAOL 99209 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $918 | Preferred Partner Fee: $829

Register online for 09FAOL 99209 PD


Online Course Cultivating a High Performance Project Team
Courses in this program include:
Building a High-performance Team
Harnessing Collective Knowledge
Managing a Project with Your Team
Revving up Your High-Performance Project Team
Maintaining Project Team Peak Performance
Fixing Broken Teams
Noncredit Schedule No. 09FAOL 99218 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $505 | Preferred Partner Fee: $455

Register online for 09FAOL 99218 PD


Online Course Effective Hiring and Interviewing Skills
Courses in this program include:
What to Consider When Hiring
Interviewing Effectively
Choosing the Best Applicant
Effective Hiring and Interviewing Simulation
Noncredit Schedule No. 09FAOL 99206 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $349 | Preferred Partner Fee: $319

Register online for 09FAOL 99206 PD


Online Course Emotional Intelligence in the Workplace
Courses in this program include:
What is Emotional Intelligence?
Emotional Intelligence at Work
Teamwork and Emotional Intelligence
Increasing Your Emotional Intelligence
The Emotionally Intelligent Leader
Noncredit Schedule No. 09FAOL 99215 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $419 | Preferred Partner Fee: $379

Register online for 09FAOL 99215 PD


Online Course Essential Skills for Tomorrow's Manager
Courses in this program include:
Competencies for Tomorrow's Managers
Development Tools for Tomorrow's Managers
The Manager as Coach and Counselor
The Manager as Project Champion
A Manager's Primer for Ensuring Accountability
Continuous Learning for Tomorrow's Managers
Noncredit Schedule No. 09FAOL 99216 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $505 | Preferred Partner Fee: $455

Register online for 09FAOL 99216 PD


Online Course Fundamentals of Finance
Courses in this program include:
Principles of Financial Management
Basics of Budgeting
Analyzing Cash Flow Statements
Accounting for Corporations
Noncredit Schedule No. 09FAOL 99250 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $589 | Preferred Partner Fee: $529

Register online for 09FAOL 99250 PD


Online Course Getting Results without Authority
Courses in this program include:
Building Relationships to Get Results
Teamwork and Results without Authority
Leadership without Authority
Gaining Allies, Creating Change
Getting Results through Communication
Getting Results from the Boss
Noncredit Schedule No. 09FAOL 99234 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $505 | Preferred Partner Fee: $455

Register online for 09FAOL 99234 PD


Online Course Going from Management to Leadership
Courses in this program include:
The Mark of a Leader
Communicating a Shared Vision
The Enabling Leader
Removing Performance Barriers
Communicating as a Leader
Coaching for Performance
Leading through Change
The Leader as a Model
Noncredit Schedule No. 09FAOL 99224 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $699 | Preferred Partner Fee: $630

Register online for 09FAOL 99224 PD


Online Course How to Excel at Customer Service
Courses in this program include:
Building the Service Foundation: Corporate Culture
Fundamentals of Exceptional Customer Service
The Voice of the Customer
Advancing Your Service Expertise
Customers, Conflict and Confrontation
Overcoming Challenging Service Situations
Instilling Service Excellence: the EXCEL Acronym
Service Stars and Service Teams
Excelling at Customer Service Simulation
Noncredit Schedule No. 09FAOL 99211 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $765 | Preferred Partner Fee: $695

Register online for 09FAOL 99211 PD


Online Course HRCI Professional in Human Resources (PHR)
This program includes the following (HRCI/PHR - 2007-aligned) courses:
Human Resources Fundamentals
Strategic Management
Affirmative Action and the EEO
Employment Management
Recruiting and Selecting Candidates
Offers, Contracts, and Exit from the Organization
Developing Employees
Developing Human Resources
Compensating Employees
Programs to Benefit Employees
Employment Relations
Sexual Harassment at Work
Non-Unionized Workplaces
Unionized Workplaces
Health and Safety in the Workplace
Risk Assessment and Prevention
Noncredit Schedule No. 09FAOL 99213 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $1329 | Preferred Partner Fee: $1199

Register online for 09FAOL 99213 PD


Online Course Interpersonal Communication Skills for Business
Courses in this program include:
The Process of Interpersonal Communication
The Mechanics of Effective Communication
Communication Skills for the Workplace
Communicate for Results
Communication Skills for Leadership
Communication Skills for Resolving Conflict
Communicate for Contacts
Noncredit Schedule No. 09FAOL 99220 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $589 Prefe | Preferred Partner Fee: $529

Register online for 09FAOL 99220 PD


Online Course Leading the Workforce Generations
Courses in this program include:
Introduction to Work Force Generations
Attracting, Developing, and Retaining Generations
Leading Silent Generation and Baby Boom Workers
Leading Generations X and Next
Making Cross-generational Teams Work
Cross-generational Workers in the 21st Century
Leading the Workforce Generations Simulation
Noncredit Schedule No. 09FAOL 99249 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $589 | Preferred Partner Fee: $529

Register online for 09FAOL 99249 PD


Online Course Making Teams Work: Capitalizing on Conflict
Courses in this program include:
Team Conflict: The Seeds of Dissent
Analyzing Workplace War Zones
Getting Past Clashes: Valuing Team Diversity
Conquering Conflict through Communication
The Path to Peace and Harmony
Manager's Performance Guide - Team Conflict Skills
Noncredit Schedule No. 09FAOL 99208 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $505 | Preferred Partner Fee: $455

Register online for 09FAOL 99208 PD


Online Course Managing a Customer Service-Oriented Culture
Courses in this program include:
Establishing Your Team's Desired Performance
Coaching in a Service Oriented Culture
Exceeding Customer Expectations
Customer Service Strategy
Improving the Process of Service Delivery
Navigating the Change Process Successfully
Noncredit Schedule No. 09FAOL 99210 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $505 | Preferred Partner Fee: $455

Register online for 09FAOL 99210 PD


Online Course Managing and Leading the Virtual Team
Courses in this program include:
Virtual Team Basics
Virtual Team Communication
Collaboration in Virtual Teams
Virtual Project Management
Virtual Team Leadership
Learning Organizations and the Virtual Team
Noncredit Schedule No. 09FAOL 99244 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $505 | Preferred Partner Fee: $455

Register online for 09FAOL 99244 PD


Online Course Managing and Working with Difficult People
Courses in this program include:
Difficult People in the Workplace
Working with Aggressive People
Working with Negative People and Procrastinators
Working with Arrogant and Duplicitous People
Managing and Working with Difficult People Simulation
Noncredit Schedule No. 09FAOL 99212 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $419 | Preferred Partner Fee: $379

Register online for 09FAOL 99212 PD


Online Course Microsoft Office 2007: Advanced Powerpoint
Courses in this program include:
Creating Custom Slide Shows in PowerPoint 2007
Distributing Presentations in PowerPoint 2007
Noncredit Schedule No. 09FAOL 99245 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $195 | Preferred Partner Fee: $165

Register online for 09FAOL 99245 PD


Online Course Microsoft Office 2007: Advanced Word
Courses in this program include:
Advanced Formatting in Word 2007
Advanced Document Navigation and Document Reviews in Word 2007
Using Tables, Charts, and Graphics in Word 2007
Noncredit Schedule No. 09FAOL 99229 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $275 | Preferred Partner Fee: $245

Register online for 09FAOL 99229 PD


Online Course Microsoft Office 2007: Beginning Excel
Courses in this program include:
Getting Started with Excel 2007
Manipulating and Formatting Data and Worksheets
Reviewing and Printing in Excel 2007
Excel 2007 Formulas and Functions
Excel 2007 Charts, Pictures, Themes, and Styles
Noncredit Schedule No. 09FAOL 99233 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $419 | Preferred Partner Fee: $379

Register online for 09FAOL 99233 PD


Online Course Microsoft Office 2007: Beginning Outlook
Courses in this program include:
Getting Started with Outlook 2007
Formatting and Managing E-mail in Outlook 2007
Using the Calendar in Outlook 2007
Using Contacts, Tasks, Notes, and Customizing the Interface in Outlook 2007
Completing Searches, Printing Items, and Working with RSS Feeds in Outlook 2007
Noncredit Schedule No. 09FAOL 99235 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $419 | Preferred Partner Fee: $379

Register online for 09FAOL 99235 PD


Online Course Microsoft Office 2007: Beginning Powerpoint
Courses in this program include:
Getting Started with PowerPoint 2007
Adding Graphics to Presentations in PowerPoint 2007
Adding Multimedia and Animations to Presentations
Noncredit Schedule No. 09FAOL 99242 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $275 | Preferred Partner Fee: $245

Register online for 09FAOL 99242 PD


Online Course Microsoft Office 2007: Beginning Word
Courses in this program include:
Getting Started with Word 2007
Working with Text and Paragraphs in Word 2007
Structuring, Editing, Saving, and Opening Documents in Word 2007
Printing, Help, and Automated Formatting in Word 2007
Working with Documents in Word 2007
Noncredit Schedule No. 09FAOL 99225 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $419 | Preferred Partner Fee: $375

Register online for 09FAOL 99225 PD


Online Course Microsoft Project 2002
Courses in this program include:

Microsoft Project 2002: Beginners
Getting Started with Project 2002
Up and Running with Project 2002
Tracking and Reporting with Project 2002

Microsoft Project 2002: Advanced
Data Sources, Templates, and Customization in Project 2002
Workgroup, Collaboration, and Advanced Reporting Options in Project 2002
Noncredit Schedule No. 09FAOL 99226 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $419 | Preferred Partner Fee: $379

Register online for 09FAOL 99226 PD


Online Course Moving From Technical Professional to Management
Courses in this program include:
Management Development for Technical Professionals
Communication Skills for Successful Management
Process Management Skills
Leadership Development for Technical Professionals
Strategies for Transitioning into Management
Noncredit Schedule No. 09FAOL 99243 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $419 | Preferred Partner Fee: $379

Register online for 09FAOL 99243 PD


Online Course Negotiating to Win: Getting the Results You Want
Courses in this program include:
Crafting a Deal
Connect and Communicate
The Negotiation Process
The Dynamics of Interaction
Inclusive Negotiating
When the Going Gets Tough
The Master Negotiator
Noncredit Schedule No. 09FAOL 99227 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $589 | Preferred Partner Fee: $529

Register online for 09FAOL 99227 PD


Online Course Overview ISO 9000:2000
Courses in this program include:
The Who, What, & Why of ISO 9000:2000
Building a Quality Management System
Quality-minded Management
Customer Satisfaction through Resource Management
Processes Leading to Successful Products & Services
Continual Quality Improvement
Steps for Successful ISO Registration
Noncredit Schedule No. 09FAOL 99222 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $589 | Preferred Partner Fee:$529

Register online for 09FAOL 99222 PD


Online Course Practical Budgeting Skills for Business Certificate
Courses in this program include:
Creating and Analyzing an Operating Budget
The Ins and Outs of Capital Budgeting
Effective Budget Management
Noncredit Schedule No. 09FAOL 99246 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $275 | Preferred Partner Fee: $245

Register online for 09FAOL 99246 PD


Online Course Problem-solving and Decision-making for Business
Courses in this program include:
Foundations of Effective Thinking
Framing the Problem
Generating Alternatives in Problem Solving
Dynamic Decision Making
Implementing and Evaluating a Decision
Problem Solving and Decision Making in Groups
Noncredit Schedule No. 09FAOL 99228 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $505 | Preferred Partner Fee: $455

Register online for 09FAOL 99228 PD


Online Course Program Management (PMI Standard-aligned)
Courses in this program include:
Introduction to Program Management
Program Lifecycle and Organization
Program Management Processes and the Initiating Process Group
Program Planning
The Execution Process Group
Monitoring, Controlling, and Closing Programs
Noncredit Schedule No. 09FAOL 99214 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $505 | Preferred Partner Fee: $455

Register online for 09FAOL 99214 PD


Online Course Project Management Essentials (PMBOK® Guide, Fourth Edition Aligned)
Want just the "nuts and bolts" of project management principles? Need to meet the 35-hour PMI® educational requirement in order to apply for certification? This ten-hour course will get you started by providing an overview of key knowledge areas and can be combined with other short courses to help you reach your goal. PMI® and PMBOK® are trademarks of the Project Management Institute, Inc.

Courses in this program include:
An Introduction to Project Management
Project Life Cycles and Stakeholders
Introduction to Project Process Groups and Initiating a Project
Project Planning
Executing, Monitoring & Controlling, and Closing a Project
Noncredit Schedule No. 09FAOL 99232 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $419 | Preferred Partner Fee: $379

Register online for 09FAOL 99232 PD

.


Online Course Project Management for IT Professionals
This program includes the following courses:
Introduction to IT Project Management
Functions of IT Project Managers
The Life Cycle of an IT Project
Managing the Execution and Control of IT Projects
Managing Efficiencies of IT Projects
Project IT Management Simulation - The Early Stages
Project IT Management Simulation - Design to Rollout
Noncredit Schedule No. 09FAOL 99230 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $589 | Preferred Partner Fee:$529

Register online for 09FAOL 99230 PD


Online Course Six Sigma Foundations Certificate Program
This comprehensive course is designed for mastery of one of the fundamental Six Sigma methodologies. This approach, known as the DMAIC (define, measure, analyze, improve, control) is a road map for problem-solving and product/process improvement used to reduce defects and meet bottom-line performance goals. Understanding the DMAIC is critical to your future success as a Black Belt, Green Belt, Champion or Process Owner.

Courses in this program include:

Six Sigma: The Define Phase
Define the Six Sigma Opportunity
The Six Sigma Project Charter and Plan
Six Sigma Team Leadership
Six Sigma Team Dynamics and Performance
The Six Sigma Change Agent
Six Sigma Management and Planning Tools
Six Sigma and the Voice of the Customer
Six Sigma and Critical Customer Requirements
Defining and Mapping the Six Sigma Process
Scoping the Six Sigma Project

Six Sigma: The Measurement Phase
Process Analysis and Documentation
Probability and Statistics
Collecting and Summarizing Data
Properties and Applications of Probability Distributions
Measurement Systems
Analyzing Process Capability
Calculating Process Capability

Six Sigma: The Improve Phase
Design of Experiments (DOE)
Design and Analysis

Six Sigma: The Control Phase
Six Sigma - Statistical Process Control
Control Charts and the Pre-control Process

Six Sigma: The Analyze Phase
Exploratory Data Analysis
Hypothesis Testing
Common Tests
Variance, Contingency Tables, and Nonparametric Tests
Noncredit Schedule No. 09FAOL 99251 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $1,759 | Preferred Partner Fee: $1,589

Register online for 09FAOL 99251 PD


Online Course Strategic Brand Management
Courses in this program include:
Introduction to Brand Management
Building Brand Equity
Managing the Creative Elements of Brands
Promoting Your Brand to Consumers
Evaluating Brand Effectiveness
Managing and Maintaining Brand Equity
Noncredit Schedule No. 09FAOL 99238 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $505 | Preferred Partner Fee: $455

Register online for 09FAOL 99238 PD


Online Course Strategic Marketing in Action
Courses in this program include:
Elements of Marketing Strategy
Analyzing the Market
Competitive Factors in Strategic Marketing
Writing a Marketing Plan: Phase 1
Writing the Marketing Plan: Creative Strategy
Creating a Marketing Campaign
Marketing Management
Financial Analysis for Successful Marketing
Noncredit Schedule No. 09FAOL 99239 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $699 | Preferred Partner Fee: $630

Register online for 09FAOL 99239 PD


Online Course Strategic Project Management for IT Projects
This program includes the following courses:
Strategic Planning and Positioning for IT Projects
Strategic Approaches to Managing IT Projects
Estimating the IT Project Work Effort
IT Project Leadership, Authority & Accountability
Managing Multiple IT Projects
Cost Management and Project Trade-offs
Noncredit Schedule No. 09FAOL 99237 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $505 | Preferred Partner Fee: $455

Register online for 09FAOL 99237 PD


Online Course Supply Chain Management
Courses in this program include:
The Fundamentals of Supply Chain Management
Supply Chain Management Strategies
Supply Chain Planning and Inventory Management
Supply Chain Management and e-Business
Supply Chain Transportation and Facility Design
Noncredit Schedule No. 09FAOL 99241 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $419 | Preferred Partner Fee: $379

Register online for 09FAOL 99241 PD


Online Course Systems Thinking in the 21st Century
Courses in this program include:
What is Systems Thinking?
Building a Healthy System
Systems-thinking Models and Thinking Skills
System Archetypes
Redesigning Your Organization: Part I
Redesigning Your Organization: Part II
Taking Systems Thinking into Your Personal Life
Noncredit Schedule No. 09FAOL 99240 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $589 | Preferred Partner Fee: $529

Register online for 09FAOL 99240 PD

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Online Course The Effective Administrative Support Professional
Courses in this program include:
Getting Started--The Administrative Support Professional
Overview to Effective Business Communication
Using Effective Business Communication
Administrative Functions
Advancing Your Administrative Career
Effective Administrative Support Professional Simulation
Noncredit Schedule No. 09FAOL 99221 PD
Dates: Register anytime and have access for up to 12 months.
Location: Online
Fee: $505 | Preferred Partner Fee: $455

Register online for 09FAOL 99221 PD


Online Course The Successful Facilitator
Courses in this program include:
The Role of the Facilitator
Facilitative Fundamentals: Techniques and Tools
Facilitating Work Groups and Meetings
Facilitating Challenging Situations
Facilitative Formats and Tools: Offering Options
The Facilitative Leader
Noncredit Schedule No. 09FAOL 99236 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $505 | Preferred Partner Fee: $455

Register online for 09FAOL 99236 PD


Online Course Using Financial Statements (Co-Developed with Wharton)
Courses in this program include:
Principles of Financial Statements
Components of Financial Statements
Analyzing the Income Statement and Balance Sheet
The Income Statement and Balance Sheet Connection
Analyzing Cash Flow
Ratio Analysis for Financial Statements
Credibility and Disclosure in an Annual Report
Analyzing an Annual Report
Noncredit Schedule No. 09FAOL 99217 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $699 | Preferred Partner Fee: $630

Register online for 09FAOL 99217 PD


New course Offering Online Course Accounting Clerk Professional Certificate
This online professional certificate introduces concepts and models of financial accounting. Included are the analysis, interpretation, and reporting of financial events. Understand essential accounting and bookkeeping, matching invoices, coding, accounts payable, and computer skills necessary. Modules include: Accounting and Financial Terminology, Accounting and Bookkeeping Fundamentals, Business Math, Interpersonal Communications, MS Excel, and Time Management. Noncredit Schedule No. 09FAOL 99793 PD
Dates: Enroll anytime between September 1-December 31
Location: Online
Fee: $499

Register online for 09FAOL 99793 PD


New course Offering Online Course Accounting Manager Professional Certificate
This online professional certificate will prepare you for a successful career as an accounting manager. Development of accounting, bookkeeping practices, and financial management practices including cash flow, working with income statements and balance sheets (with a focus on business math), employment law, and employee retention strategies. Modules include: Accounting and Financial Terminology, Accounting/Bookkeeping Fundamentals, Interpersonal Communications, Financial Management Fundamentals, Human Resources Fundamentals, Leadership and Motivation, Negotiation Skills, and Supervision and Management. Noncredit Schedule No. 09FAOL 99796 PD
Dates: Register anytime and access for up to 12 months.
Location: Online
Fee: $599

Register online for 09FAOL 99796 PD


New course Offering Online Course Bookkeeper Professional Certificate
This online professional certificate will hone your skills in deciphering and analyzing records and critical information, will develop your understanding of accounting and bookkeeping essentials, while also presentinging concepts and practices related to accounts receivable and billing. Modules include: Accounting and Financial Terminology, Accounting/Bookkeeping Fundamentals, Business Math, Accounting Receivables/Billing, Interpersonal Communications, MS Excel, and Time Management. Noncredit Schedule No. 09FAOL 99795 PD
Dates: Enroll anytime between September 1-December 31 and access for up to 12 months.
Location: Online
Fee: $499

Register online for 09FAOL 99795 PD


New course Offering Online Course Payroll Clerk Professional Certificate
The online professional certificate prepares individuals for a successful career as a payroll clerk by developing the knowledge and understanding of: accounting terminology, concepts and best practices, and payroll fundamentals. Modules include: Accounting and Financial Terminology, Accounting and Bookkeeping Fundamentals, Business Math, Interpersonal Communication, MS Excel, and Payroll Fundamentals. Noncredit Schedule No. 09FAOL 99794 PD
Dates: Enroll anytime between September 1-December 31 and access for up to 12 months.
Location: Online
Fee: $499

Register online for 09FAOL 99794 PD


Online Course Advanced Accounting Practices Certificate
Courses in this program include:
Accounting for Partnerships
Accounting for Corporations
Analyzing Cash Flow Statements
Master Budgets
Noncredit Schedule No. 09FAOL 99248 PD
Date: Register anytime and access for up to 12 months.
Location: Online
Fee: $349 | Preferred Partner Fee: $319

Register online for 09FAOL 99248 PD


Online Course CAPM® Project Management Certificate
Do you perform administrative and other support on key projects? Do you track and document information, maintain schedules, suggest performance measures, and ensure that people have what they need to keep things moving? Would you like to be acknowledged for your project management contributions? If you answered yes to any or all of these questions, earning CAPM® certification can elevate your professional status and value to the organization. Take our CAPM® Project Management Certificate to fulfill the Project Management Institute's (PMI®) 23-hour educational requirement. PMI®, PMBOK®, and CAPM® are trademarks of the Project Management Institute, Inc.

You will take two core courses and then choose three electives (listed below) to complete the certificate.

Core Courses:
Project Management Essentials (PMBOK® Guide, Fourth Edition aligned)
An Introduction to Project Management
Project Life Cycles and Stakeholders
Introduction to Project Process Groups and Initiating a Project
Project Planning
Executing, Monitoring & Controlling, and Closing a Project

Project Management Professional Responsibility (PMBOK® Guide, Fourth Edition aligned)
Ethics and Professional Knowledge
Stakeholder Interests and Cultural Diversity

Elective Courses (choose 3 topic areas):
Project Integration Management (PMBOK® Guide, Fourth Edition aligned)
Initiating a Project and Preparing the Project Plan
Project Integration: Executing and Completing a Project

Project Scope Management (PMBOK® Guide, Fourth Edition aligned)
Planning Project Scope
Controlling Project Scope

Project Time Management (PMBOK® Guide, Fourth Edition aligned)
Elements of Project Time Management
Project Scheduling

Project Cost Management (PMBOK® Guide, Fourth Edition aligned)
Estimating Activity Costs
Budgeting and Controlling Costs

Project Quality Management (PMBOK® Guide, Fourth Edition aligned)
Planning for Quality
Performing Quality Assurance and Control

Project Human Resources Management (PMBOK® Guide, Fourth Edition aligned)
Elements of Project Human Resource Management
Implementing Project Human Resource Management

Project Communications Management (PMBOK® Guide, Fourth Edition aligned)
Communications Planning and Information Distribution

Project Risk Management (PMBOK® Guide, Fourth Edition aligned)
Planning and Identifying Project Risk
Analyzing Project Risk

Project Procurement Management (PMBOK® Guide, Fourth Edition aligned)
Planning Project Procurement and Requesting Seller Responses
Noncredit Schedule No. 09FAOL 99207 PD
Date: Register anytime and access for up to 12 months.
Location: Online
Fee: $795 | Preferred Partner Fee:$725

Register online for 09FAOL 99207 PD

Last update November 6, 2009
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