BUSINESS, Management and Leadership
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  Professional
Certificate in Foundational Skills for Front Line Managers |
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Who Should Attend
Front-line supervisors, early- to mid-career managers who want to reexamine the fundamentals,
and skilled and highly competent employees who have been promoted to supervisory roles but
haven’t yet received systematic training in management skills.
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For more information, please contact Kristen Cacka at (619) 594-0787 or foundlead-ces@sdsu.edu.
To find out how your organization can benefit through our Preferred Partner program, contact the Professional Development Division at (619) 594-5640 or email tmcleod@mail.sdsu.edu.
SDSU Research Foundation Program
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Our in-house training programs bring professional
development directly to you.
Contact us for more information at (619) 594-3986.
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 Foundational Skills for Front Line Managers |
Intensive Five-Day Format!
In just five intensive days, you’ll develop many of the skills you need to be a successful supervisor or manager in today’s rapidly-changing workplaces – and you’ll have a professional certificate to prove it. Your experienced team of instructors will ground each topic in real-life examples and scenarios to help you develop work-ready management skills you can use right away.
Topics include:
- Leading Today’s Workforce
- Hiring the Best Employees
- Navigating Employment Law
- Communicating for Growth and Results
- Managing Employee Performance
- Managing Occupational Health and Safety
- Developing the Potential of Your Employees
- Motivating Employees for Improved Performance
- Managing Multiple Priorities
- Capstone: Putting It All Together
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Instructor: Maureen Orey received her master's in education from the University of San Diego and bachelor's in psychology from San Diego State University. She is currently a consultant for Shane & Associates presenting on such subjects as recruitment, training, staffing, career development, and team building. As well as being an accomplished local, regional and national presenter on employment and workplace diversity, she is the author of, Successful Staffing in a Diverse Workplace.
Noncredit Schedule No. 09FA 99300 PH
Dates:
Thursdays, Oct. 1-29, 8:30 am-4:30 pm
Location: SDSU Extended Studies/Gateway Centers, corner of Campanile Drive and Hardy Avenue.
Fee:
$495* | Preferred Partner Fee: $495*
*Reduced fee for 2009-2010 only
Schedule Number 09FA 99300 PH is Closed
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Leading Today's Workforce |
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Effectively managing today's workforce requires core leadership skills. Assess your leadership competencies and develop an action plan for your professional development.
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Noncredit Schedule No. 09FA 99301 PH
Date:
Thursday, Oct. 1, 8:30 am-12 pm
Location: SDSU Extended Studies/Gateway Centers, corner of Campanile Drive and Hardy Avenue.
Fee:
$145
Schedule Number 09FA 99301 PH is Closed
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Hiring the Best Employees |
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Master effective behavior-based interviewing techniques to hire the right people the first time. Develop and practice targeted interview questions you can use in your next interview.
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Noncredit Schedule No. 09FA 99302 PH
Date:
Thursday, Oct. 1, 1:30-4:30 pm
Location: SDSU Extended Studies/Gateway Centers, corner of Campanile Drive and Hardy Avenue.
Fee:
$145
Schedule Number 09FA 99302 PH is Closed
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Navigating Employment Law |
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Learn about the laws that impact employment – from absence and discrimination laws to wage and hour issues – to make sure you're operating on the right side of them.
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Noncredit Schedule No. 09FA 99303 PH
Date:
Thursday, Oct. 8, 8:30 am-12 pm
Location: SDSU Extended Studies/Gateway Centers, corner of Campanile Drive and Hardy Avenue.
Fee:
$145
Schedule Number 09FA 99303 PH is Closed
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Communicating for Growth and Results |
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Learn strategies to communicate and listen effectively, in staff meetings and one-on-one. Improve your relationships with employees, and learn how to deal with difficult people.
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Noncredit Schedule No. 09FA 99304 PH
Date:
Thursday, Oct. 8, 1-4:30 pm
Location: SDSU Extended Studies/Gateway Centers, corner of Campanile Drive and Hardy Avenue.
Fee:
$145
Schedule Number 09FA 99304 PH is Closed
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Managing Employee Performance |
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Learn how to develop criteria and standards to measure an employee's work, track their performance against these metrics, and deal with conflict situations.
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Noncredit Schedule No. 09FA 99305 PH
Date:
Thursday, Oct. 15, 8:30 am-12 pm
Location: SDSU Extended Studies/Gateway Centers, corner of Campanile Drive and Hardy Avenue.
Fee:
$145
Schedule Number 09FA 99305 PH is Closed
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Managing Occupational Health and Safety |
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Understand and avoid problems associated with workplace accidents and injuries, record keeping and training, hazard identification, and regulatory inspections and compliance.
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Noncredit Schedule No. 09FA 99306 PH
Date:
Thursday, Oct. 15, 1-4:30 pm
Location: SDSU Extended Studies/Gateway Centers, corner of Campanile Drive and Hardy Avenue.
Fee:
$145
Schedule Number 09FA 99306 PH is Closed
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Developing the Potential of Your Employees |
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Learn and practice the training and coaching techniques you need to assess employee learning styles and design training plans that will bring higher returns on investment.
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Noncredit Schedule No. 09FA 99307 PH
Date:
Thursday, Oct. 22, 8:30 am-12 pm
Location: SDSU Extended Studies/Gateway Centers, corner of Campanile Drive and Hardy Avenue.
Fee:
$145
Schedule Number 09FA 99307 PH is Closed
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Motivating Employees for Improved Performance |
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Identify strategies to increase employee engagement and build more dynamic and productive work teams. Discuss compensation policies, and both financial and non-financial recognition.
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Noncredit Schedule No. 09FA 99308 PH
Date:
Thursday, Oct. 22, 1-4:30 pm
Location: SDSU Extended Studies/Gateway Centers, corner of Campanile Drive and Hardy Avenue.
Fee:
$145
Schedule Number 09FA 99308 PH is Closed
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Managing Multiple Priorities |
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Zero in on workplace situations that derail your effectiveness, and apply problem-solving strategies to eliminate productivity barriers and manage time more effectively.
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Noncredit Schedule No. 09FA 99309 PH
Date:
Thursday, Oct. 29, 8:30 am-12 pm
Location: SDSU Extended Studies/Gateway Centers, corner of Campanile Drive and Hardy Avenue.
Fee:
$145
Schedule Number 09FA 99309 PH is Closed
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Oct. 1 Sessions
Leading Today’s Workforce
Effectively managing today’s workforce requires core leadership skills. Assess your leadership
competencies and develop an action plan for your professional development.
Hiring the Best Employees
Master effective behavior-based interviewing techniques to hire the right people the first
time. Develop and practice targeted interview questions you can use in your next interview.
Oct. 8 Sessions
Navigating Employment Law
Learn about the laws that impact employment – from absence and discrimination laws to wage
and hour issues – to make sure you’re operating on the right side of them.
Communicating for Growth and Results
Learn strategies to communicate and listen effectively, in staff meetings and one-on-one.
Improve your relationships with employees, and learn how to deal with difficult people.
Oct. 15 Sessions
Managing Employee Performance
Learn how to develop criteria and standards to measure an employee’s work, track their performance
against these metrics, and deal with conflict situations.
Managing Occupational Health and Safety
Understand and avoid problems associated with workplace accidents and injuries, record keeping
and training, hazard identification, and regulatory inspections and compliance.
Oct. 22 Sessions
Developing the Potential of Your Employees
Learn and practice the training and coaching techniques you need to assess employee learning
styles and design training plans that will bring higher returns on investment.
Motivating Employees for Improved Performance
Identify strategies to increase employee engagement and build more dynamic and productive
work teams. Discuss compensation policies, and both financial and non-financial recognition.
Oct. 29 Sessions
Managing Multiple Priorities
Zero in on workplace situations that derail your effectiveness, and apply problem-solving
strategies to eliminate productivity barriers and manage time more effectively.
Capstone: Putting It All Together
Join a panel of instructors to discuss how you’ll apply the management tools and competencies
you’ve learned throughout this series, and develop a comprehensive action plan for achieving
on-the-job results.
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| Last update
July 27, 2009
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The statements found on this page/site are for informational purposes only.
While every effort is made to ensure that this information is up-to-date
and accurate, official information can be found in the University publications.
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